Provide quotation for cleaning services
This competency standard covers the skills and knowledge required to calculate the cost of services accurately and to present quotations to clients. The unit also covers responding to a client request to variations to specifications.
The unit requires the ability to assess the client's requirements, calculate the costs of the service options and provide the client with a quotation detailing proposed service, its cost and conditions. A comprehensive knowledge and understanding of the range of cleaning methods available and the associated utilisation of equipment and chemicals as well as the company's quoting policies and procedures is essential to perform this task.