Use complex workplace communication strategies

Module/Unit PSPGOV512A

Duration 30 Hrs

Module/Unit Purpose

On completion of this unit you should be able to use complex workplace communication at middle management level with internal and external clients, colleagues and other staff.
Specifically you should be able to:
Prepare for complex communication
Analyse and respond to opinions
Present a convincing argument
Develop a range of communication strategies

This Module/Unit is included in the following course(s):


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