Interact with customers
On completion of this unit, you will have skills, knowledge and attitudes required to deliver service to customers. It entails being able to communicate effectively with customers, respond to their complaints, receive and process sales orders and identify customers special requirements.
Specifically you will be able to:
Deliver service to customers
Respond to customer complaints
Receive and process sales orders
Identify customers special requirements
Work effectively as a team member to meet customers needs.
This Module/Unit is included in the following course(s):